FAQ - English
What is the difference between HD Lace and Transparent Lace?
HD Lace is thinner and adapts more to the skin than Transparent Lace. HD Lace is therefore more “invisible” and creates a very natural look, although Transparent Lace also creates a very natural look and is almost indistinguishable from the skin if cared for and fixed properly.
What hair does MWC use?
At MWC, I only use high-quality human hair in “raw” or “virgin” quality. The hair is processed as little as possible and has an intact cuticle.
How long will my wig last?
The lifespan of a wig depends on many different and very individual factors. Care, caution when handling the wig and regularity of wear are the main factors that play a role here.
Experience has shown that a wig worn daily lasts about 1 year. If you are able to switch between different wigs, the lifespan is significantly longer, but there is no guarantee of the exact lifespan due to the various influencing factors.
The more carefully and cautiously you handle your wig, the longer it will last 💛
I still have bio hair. Can I still wear a wig from MWC?
If you still have your bio hair, you are welcome to contact me. Just use the contact form, the chat or write me on WhatsApp and we will discuss how much of your own hair you still have and to what extent we need to customize a cap for you.
How do I care for my wig?
- Wash your wig as often as necessary but as rarely as possible
- never wash the wig under hot water - lukewarm is completely sufficient
- use high-quality care products
- be particularly careful with the lace front - this is the most sensitive area
See How To's & Guides for detailed recommendations 💛
How do I secure my wig?
You can attach your wig with different adhesives and use the right size for you. Make sure that the adhesive is suitable for wigs and is skin-friendly.
Here are a few examples of adhesive options:
- Got2Be adhesive options (spray or gel)
- BoldHold products
- Walker Tape
Look under How To's & Guides for detailed recommendations 💛
What can I do if my wig needs repairing over time?
If your wig needs a repair after wearing it for a while, you are welcome to contact me. Simply use the contact form, the chat or write to me on WhatsApp.
Examples can be:
- hole in the lace
- thinned out areas in the lace front...
Can I return my wig?
If you are not satisfied with your wig or there are other problems, you can return the wig after contacting me in accordance with the return policy.
Custom orders are excluded from return.
Follow this link for more information: https://www.melswigcollection.de/policies/refund-policy